Help Centre
Step-by-step guides for getting the most out of Edugo — whether you're setting up your first class or trying to work out where your materials went.
For Teachers
Create classes, collect fees, share materials, run quizzes and track attendance.
For Students
Find a class, enrol, pay your fee, and get to your materials and recordings.
Coming soon. In the meantime, ask your teacher or contact us.
Teacher guide
Open guide →Getting started
- Creating your teacher accountSign up as a teacher on Edugo, confirm your email, and land on your dashboard.
- Your first 10 minutesThe two setup steps on your dashboard, and why students can't enrol until you finish them.
- Signing in and resetting your passwordSign in with your phone or your email, and recover your account if you forget your password.
Your profile
- Your profile, photo and cover imageSet up what students see before they decide to enrol with you.
- Your personal linkClaim edugo.lk/t/your-name and use it everywhere you already talk to students.
- Bank transfer detailsHow students pay you, why Edugo takes no cut, and what to fill in.
- Getting the Verified badgeSubmit a credential document, what the review checks, and what to do if it's rejected.
Classes
- Creating a classEvery field on the new class form, with examples that make students click enrol.
- The class workspaceWhat each tab inside a class is for, and which ones you'll actually use every week.
- Class settings and starting a new batchEdit a class, switch it off between terms, and duplicate it for next year's batch.
Teaching day to day
- Scheduling sessionsAdd the individual class meetings students see, and keep Upcoming and Past honest.
- Recurring sessionsGenerate a whole term of weekly classes in one go instead of adding them one by one.
- Lessons and materialsOrganise your course into lessons, and understand the month rule that decides who can open what.
- Uploading protected videoUpload recordings that can't be downloaded or re-shared, with a 50 GB storage allowance.
- Session recordingsAttach a recording to the session it belongs to, so students find it in the right place.
- Posting noticesAnnouncements every enrolled student sees — postponements, exam dates, room changes.
Students and money
- How students enrolThe whole path from a student finding your class to being enrolled, and where you fit in.
- Approving and rejecting requestsRead a receipt, check the amount, and approve or reject with a reason the student can act on.
- Enrolling a student yourselfFor students who pay you cash in the hall — find them by phone or QR and enrol them on the spot.
- Tracking who has paidSee at a glance who's paid, who's overdue, and chase them without leaving the page.
- Messaging studentsPrivate one-to-one threads with a student, kept inside the class they belong to.
- Lesson PacksBundle recordings, materials and quizzes into a one-time purchase, separate from the monthly fee.
Assessment
Attendance
Plans and growth
- Free, Pro and Pro+Exactly what each plan allows, and why every feature is free right now.
- Upgrading and paymentPay by card through PayHere. Plans are one-time and never auto-renew.
- AnalyticsRevenue, attendance and performance across all your classes, with CSV export.
- Growing your classThe practical things that get students to find you, trust you, and stay.
Help
Can't find what you need?
Reach our team through the Contact page — we usually reply within a day.